• Experts in the human dimension
    of performance

  • Accessing the power
    of the mind

    About Mindsi
  • Creating results whilst
    enhancing mental health

    Our Approach

About Us

We work with individuals and businesses to help them create results whilst enhancing mental health and emotional resilience.

Stress, overwhelm, anxiety. Three words that we are increasingly hearing from individuals in work and in life more generally. At the same time businesses are facing a more uncertain future, where the resilience of their people will be critical to developing sustained high performance.

We believe that with the right understanding of how the mind works, it is possible to have greater clarity, confidence, and personal effectiveness in any endeavor.

The business was founded in 2005 by Steve Knight, and he works with key associates in delivering solutions for our clients. Steve has over 20 years’ experience working as a coach, facilitator, counsellor and programme designer. Prior to founding Minds i Ltd he held senior management positions at Ernst & Young. Steve is an Associate Certified Coach with the International Coaching Federation and a member of the Chartered Institute of Personnel and Development. He is also a qualified Human Givens counsellor and Three Principles Practitioner.

As Einstein famously said – “No problem can be solved from the same level of consciousness that created it”

The work we do brings lasting sustainable change, through identifying the challenges that you are facing, and then uncovering the missing gaps in understanding and approach, that are getting in the way of possible results. We work with businesses and individuals in the following ways:

1. Businesses – design and delivery of tailored development programmes
2. Teams – tailored team development programmes
3. Individuals- coaching; counselling; couples counselling

Our Approach

Getting to the heart of the issue

1. Understanding
2. Implications
3. Applications
4. Effective Action

Traditional learning, development and change focuses on the last two of applications and effective action – “What do I need to do to address this challenge?”

At Minds i Ltd, we focus further upstream on shifting the understanding first. We call this approaching it from the ‘inside out’. We see that the ‘outside in’ approach being taken by many businesses and individuals is creating a culture of busy mindedness, frenetic activity and feelings of overwhelm. This continues to feed poor states of mind that make effective solutions even more difficult to achieve.

We are reaching crisis point in terms of people struggling with stress and anxiety in work and in life more generally. The time for a shift in understanding has arrived!

Why take an ‘inside out’ approach?

The state of mind of people is always a key factor in creating results, whilst enhancing mental health and emotional resilience.

The answer to business issues and for individuals in addressing their challenges always has an intangible component that is invariably being overlooked or misunderstood.

At Minds i, we work with businesses and individuals to provide a clearer understanding of these intangible elements. This new understanding leads to certain implications for the way that challenges are thought about and viewed. The applications that result from this understanding are limitless.

In our experience the solutions to challenges are often simple once all aspects of the situation have been understood. However, a solution applied that is not congruent with the state of mind and the thinking of the people involved in applying that solution, will invariably fail. It is why giving people advice doesn't work if you don’t shift their perspective and thinking.

Our approach helps to generate fresh insights for people, resulting in a shift in understanding that enables them to congruently change their behaviour and actions.

The inside out understanding

Sydney Banks in the 1970s made a breakthrough in uncovering the three psychological principles that point to the inside out nature of life. Our work is informed by this understanding. The principles he uncovered are:

1. Mind. This is the energy and intelligence of all life. The universal mind is constant and unchangeable. The personal mind is in a perpetual state of change.

2. Consciousness. This is the gift of awareness. Consciousness allows the recognition of form, with form being an expression of a thought.

3. Thought. Thought is the creative agent we use to guide us through life and create our own realities. This is our frame of reference through which we see the world. By changing our thoughts, we can change ourselves and our world, and that of others.

Sydney Banks realised that the reality we are experiencing from moment to moment is being determined by how effectively we are using these three universal principles.

An up to date approach to counselling

Our approach to counselling is also informed by the human givens (HG) approach which originated in the field of psychotherapy, and the many new insights provided by the research of its founders, Joe Griffin and Ivan Tyrrell. It has been quietly revolutionising the effective treatment of mental health and behavioural problems for the last 20 years.

The human given approach is a set of organising ideas that provides a holistic, scientific framework for understanding the way that individuals work. This framework encompasses the latest scientific understandings from neurobiology and psychology, as well as ancient wisdom and original new insights.

At its core is the belief that human beings have basic physical and emotional needs. If our needs are met appropriately for us, then we have mental health. To enable us to live healthy physical and emotional lives, nature has gifted us our own internal resources, including self-awareness, our minds and our thinking.

When our life doesn't look like it is working for us, and when we are misusing our internal resources, we suffer considerable mental distress.

Steve is a member of the Human Givens Institute professional register which has been accredited in the UK by the Professional Standards Authority for Health and Social Care (PSA). The Professional Standards Authority is an independent statutory body established to protect the public through its work with organisations that register and regulate people working in health and social care. Accountable to the UK Parliament, its reports help Parliament monitor and improve the protection of the public.


We work with businesses to customise development programmes to meet business objectives. Our development programmes result in:

• Greater clarity in understanding what effectiveness really looks like
• Greater productivity with less effort
• Improved creativity
• More effective relationships and improved engagement with others

Previous programmes have focused on the following subject areas:

• Leadership development
• Coaching for enhanced performance
• Developing individuals and teams
• Agile thinking
• Strategic thinking
• Effective change management


Teams are critical to business performance. A team can have the best strategy, but if the culture is not right then the team will fail to deliver on its goals. We work with the team to understand how to create a culture, that will sustain high performance, whilst enhancing the mental health and resilience of team members.

1:1 Coaching

Traditional coaching takes place primarily on a horizontal dimension – coaches assist people in getting from point ‘A’ to point ‘B’. Yet lasting, sustainable change nearly always happens in the vertical dimension – a deepening self-awareness of the client, giving them greater access to creativity, inspiration and higher wisdom.

This vertical approach is what we call “coaching from the inside out”. Here are typical signposts of someone who is being coached in this way:

• Productivity goes up with less conscious effort and less stress
• Results matter less than ever, and yet they produce them even more consistently
• They lose the fear of being “found out”, because they lose the need to “fake it ’til they make it”

Coaching can help you better grasp how thought, feeling and mind processes create the human state of mind, and how that state of mind influences your ability to perform to your potential.

We examine your challenges and opportunities in light of the role the human mind and thinking process.  This takes place via conversation, inquiry and reflection. The focus is to examine issues from the perspective of the relationship between internal world and external events.

Working from the inside-out creates personal (and organisational) change that is practical and transformative.  You test out these principles in the real world and apply your learning to everyday challenges. Our coaching sessions provide support, challenge and feedback during this process.

Performance in any activity can be thought of as follows:

Performance = potential - interferences

Many of our clients are already successful in at least one area of their lives but they’re ready for more – more joy, more creativity, more happiness, and more success. Others are in the category of ‘emerging voices’ – people who know they have something special to share but are having difficulty identifying their real genius, finding their voice, and getting it out into the world.

As human beings, we have huge untapped potential. Often the challenge is recognising this and identifying the interferences that stop our potential coming through into performance.

1:1 Counselling

We believe that everyone has innate mental health but that at times this can get lost when we persistently find ourselves in low states of mind and get caught up in our thinking.

Everyone at some time will struggle with their own mental health and these can manifest as:

• depression
• anxiety and stress
• panic attacks
• phobias
• anger problems
• addiction
• relationship problems
• and more…

There are many times when we can resolve these challenges ourselves and/or with the support of family and friends. However, there may also be occasions in our life when we need some external support to help get us back on track.

Our experience is that with right understanding and approach it is possible to reconnect to the innate mental health that we all have within us.

The counselling we offer:

• provides you with a grounded understanding of how mental health issues are created and therefore how to move on from them
• facilitates long-lasting improvements
• involves no dwelling on the past
• supports you in finding practical solutions

Couples Counselling

Every relationship that has ever worked has the potential to work again. However, we see too many couples trying to solve their relationship problems from low states of mind. This invariable leads to ‘tit for tat’ conversations that result in no sustainable change and ultimately the breakdown of the relationship.

With the right understanding, conversations can be had from a higher state of mind, where the couple can engage with each other much more effectively. This enables difficulties to be looked at and approached from a completely different perspective. In most cases this results in the relationship moving forward with a more grounded understanding of how to keep the relationship healthy. Occasionally, it can result in an amicable agreement that the couple will not stay together and they can depart on good terms.

Client Assignments


“I have had the pleasure of working with Steve for the last 5 years. He has successfully supported our business in a number ways from delivery of training courses, team development and executive coaching to senior leaders.

Steve is well regarded and respected for his experience, style, depth of knowledge, insight and teachings that help ensure he adds real value to individuals, teams and our wider business.

A relationship that has and will continue to be built and developed on mutual trust and benefit.

I'd recommend him to any individual or business who are looking to develop and progress with compassion and integrity.”

Peter Terry, The John Lewis Partnership

“Steve has provided me with a wealth of coaching advice over a period of around 6 years. He is a guru in his field and uses his rich seam of professional knowledge to great effect. He is adept at getting to the crux of an issue, teasing it out on a journey of personal discovery.

He tailors his approach to the specific circumstances of the challenge tempered with a gift for tact and patience. He always brings a unique perspective, exploring the different aspects of a particular issue, bringing new insights which I previously hadn’t really considered.

His impact on my personal and professional life has been significant. His integrity is unquestionable and I would recommend him without hesitation.”

Martin Paver, Small Business Owner

“Through the counselling you provided, I am finally able to understand why I’ve had problems with my relationships and more importantly I am now able to do something about it!”

52 year old man

“I cannot believe that after so many years of suffering you have been able to help me with my trauma in such a short space of time, thank you.”

42 year old woman

Recent client assignments:

Leadership development programmes

• Designed and delivered a three-stage leadership programme for the top 45 leaders in the central group function of a major UK retailer.
• Designed and delivered a four-stage leadership programme for the board and senior leadership of an Asset Management firm.

Change management programme

• Support for 50 managers in managing the implementation of an online organisational change.

Developing management capability

• Designed and delivered a management development programme for new managers in a global law firm.

Emerging leaders programme

• Providing coaching support for individuals who have been identified as future partners in a global law firm.

Strategic and agile thinking programmes

• Designed and delivered strategic thinking and agile thinking programmes for leaders within a fast moving retail business. These programmes are now part of the core leadership curriculum for this client.
• Designed and delivered several programmes for professional service firms. These have been for partners as well as managers and directors.

Leadership transition programme.

• Designed and delivered a three-stage transition programme for graduates transitioning into their first leadership roles.

Accelerated leadership programme

• Providing coaching support for individuals that have been identified as potential board directors.



The Beeches, 54 Wolfridge Ride, Alveston, Bristol BS35 3RJ
07770 803218

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